Live 26 Privacy Policy & Data Protection

Live 26 places the highest importance on your privacy. This Privacy Policy explains what information we collect when you use the live 26 website or app, how we use it, and how we keep it secure.

This privacy policy applies to all live 26 services — including the website, mobile app, customer support, and other digital channels. By using live 26, you are considered to have read and accepted this privacy policy.

Live 26 reserves the right to update this Privacy Policy at any time. Members will be notified of significant changes via email or platform notification. We recommend checking this page regularly.

Live 26 collects certain necessary information to improve your experience and ensure a safe environment. Details are outlined below:

Information collected at registration:

• Full name, date of birth & gender
• Valid email address and mobile number
• Residential address & country
• Username & password (encrypted)

Information collected during KYC verification:

• Copy of National ID, Passport, or Driving License
• Utility bill or bank statement (for address verification)
• Selfie or live photo (for identity verification)

Automatically collected technical information:

• IP address & device type
• Browser Type & Operating System
• Login time, session duration & usage patterns
• Transaction history & gaming activity

Live 26 uses your data only for the specific purposes outlined below. Your data is never used beyond those stated purposes.

Purpose	Data Type	Legal Basis
Account Management	Name, email, password	Contractual Requirements
Identity verification (KYC)	ID document, selfie	Legal obligations
Payment Processing	Payment details, transaction history	Contractual Requirements
Fraud prevention	IP address & device information	Legitimate Interest
Customer support	Contact information, activity logs	Contractual Requirements
Marketing communications	Email address, mobile number	Consent

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time or email us at support@live26.net.

Live 26 does not sell your personal data. However, it may be shared with trusted third parties in certain specific circumstances:

• Payment processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: Information may be shared with authorized verification agencies to complete the KYC process.
• Law enforcement agencies: Information is disclosed when legally required to comply with a court order or government directive.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers may access limited data.

Live 26 never sells your information to advertisers, brokers, or data companies. This is a core principle we do not compromise on.

Cookies are used on the live 26 website and app to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To analyze website speed and performance. You may disable these.
• Functional cookies: To remember your language preferences and customized settings. Optional.
• Analytics Cookies: To understand user behavior and improve our services. Optional.

Live 26 does not use any third-party advertising cookies. Our cookies are used solely to improve live 26's own services.

Live 26 retains your information only for as long as necessary. Retention periods by data type are outlined below:

Data Type	Retention period
Account Information	5 years after account closure
KYC Documents	7 years after account closure
Transaction History	7 years (as required by law)
Gaming Logs	3 years
Customer support records	3 years
Marketing Consent	Until unsubscribed

Once the defined retention period expires, your data is securely deleted or anonymized. Certain data may need to be retained for longer periods due to legal obligations.

As a live 26 member, you have several important rights over your personal data:

• Right to know: You can find out what data we hold about you and how it is used.
• Right to Access: You may request a copy of all information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You can request erasure of your data once certain conditions are met.
• Right to Restrict Processing: In certain circumstances, you can request that the use of your data be restricted.
• Right to Object: You can object to your data being used for marketing purposes.
• Right to data portability: You can obtain your data in a machine-readable format.

In some cases, legal obligations may prevent us from deleting certain data. Where this applies, we will clearly explain the reason.

Live 26 follows the highest industry security standards to protect your data. The key components of our security framework are:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• AES-256 data storage: All data stored on our servers is protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): Use 2FA to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced firewalls to protect our systems against cyber attacks.
• Regular security audits: Third-party security audits conducted multiple times per year.
• Access Controls: Only authorized personnel can access specific data.

In the event of a data breach, live 26 will notify the relevant regulatory authority within 72 hours and inform affected members as soon as possible. This is both our legal and ethical responsibility.

Live 26 is strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18.

Date of birth is verified at registration. If it is later found that a user is under 18 years of age:

• Their account will be closed immediately.
• All collected data will be securely deleted.
• All pending transactions will be cancelled.

Live 26 reserves the right to update this Privacy Policy at any time. Depending on the nature of the changes, we will notify you through the following methods:

• Minor Changes: The last updated date on this page will be revised accordingly.
• Moderate Changes: A notification will be displayed on the website.
• Major changes: Advance notice will be sent to your registered email.

Continued use of live 26 after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

If any provision of this Privacy Policy is found to be unenforceable, all remaining provisions will continue to be fully effective. In the event of a privacy-related dispute, both parties will seek resolution through mutual discussion.